Support Services

Customer Support the ScanForce Way

Providing world-class customer support seems simple enough, yet few companies achieve it. It is no accident that our clients and reseller partners alike rave about our support team. We have worked hard to earn those praises by becoming experts in the industry, hiring the right people, and stressing to our entire organization the importance of customer satisfaction in everything we do. The result is one of the highest customer retention rates in the markets we serve. If you have a question, we’ll answer it. If something is wrong, we’ll fix it. Timely, thoroughly, and professionally.
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Key Support Highlights

  • U.S.-based support team
  • When you call, you speak to a person
  • Compatibility assurance with the latest Sage version
  • Unlimited remote support cases
  • Timely response to your email or phone inquiries
  • Professional and courteous service
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Support Testimonial

“The support we received from ScanForce has been outstanding. I can’t imagine what our business would be like now without the scanners. It definitely has been a great benefit to us in helping service our customers in a timely manner as we work in a very fast paced environment.”

— Lindsey Cooper, Nu-Quest

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