We purchased the ScanForce barcoding software and equipment in May of 2012. It has been, in my opinion, the single best purchase our business has ever made to improve efficiency and accuracy with inventory in our business. Not only has it eliminated the errors that comes with manual entry, it has made our remotes sales people responsible for their own customer invoices and truck inventory. No more finger pointing! It is easy to use and problems have been virtually non-existent. If I ever do have a question or need help with a problem, their response time is not hours or days, it is minutes. Their customer service is second to none!