75% of our orders from customers come from the scanners. This makes the ease of billing orders to customers much faster and with less errors.
Our customers have all expressed a lot of positive feedback with using these scanners as opposed to faxing and phoning in orders. All have said that it is much faster for them instead of hand writing their orders or sitting on the phone.
The support we received from you guys has been outstanding. Both myself and customers have spoken to support and if we are ever having any issues, you are always quick to respond and have all issues resolved in a timely manner.
I can’t imagine what our business would be like now without the scanners. It definitely has been a great benefit to us in helping service our customers in a timely matter as we work in a very fast paced environment.