Automotive Distribution Case Study

Maxi Body future-proofed 40,000+ parts and sales that work off the grid.

A custom solution that couldn't scale, and customers in cell-signal dead zones, were putting inventory accuracy at risk. Here's how ScanForce's Sage 100 integration and Mobile Sales kept Maxi Body's data reliable — connected or not.

End User
Maxi Body Auto Glass & Body Parts
Location
Puerto Rico
Inventory Size
40,000+ Items
ERP Platform
Sage 100
The Challenge

A custom system that couldn't grow with the business.

Before Maxi Body implemented ScanForce, the company used a custom solution that lacked the features needed to scale. With more than 40,000 auto part items in the system, and 5,000 to 6,000 new items added yearly, the team struggled to keep inventory data error-free.

Maintaining thousands of products across two systems was becoming highly inefficient, and the data was only as good as when the last import/export was run — making it unreliable.

Some customers are also in remote locations with limited internet access or cell signal, so workers occasionally found themselves off the grid. Maxi Body needed a solution that could operate even in a disconnected environment and keep inventory data accurate.

A Solution That Couldn't Scale

The previous custom system lacked the features Maxi Body needed to grow the business.

40,000+ Items, Two Systems

Maintaining thousands of products across two systems became increasingly inefficient.

Stale Import/Export Data

Inventory data was only as accurate as the last manual sync, making it unreliable.

Customers Off the Grid

Remote customers with limited signal left field workers unable to trust their data.

The Solution

Data that's accurate whether it's connected or not.

Mariano Latorraca, General Manager of Maxi Body, discovered ScanForce from his Sage consultant, Lourdes Sobrino, who encouraged him to talk to the ScanForce team. “I recommended ScanForce because they not only have reliable technology, but a whole team of knowledgeable and responsive people to support Maxi Body,” Sobrino said. “I have confidence that they will continue to support them and innovate with their products well into the future.”

ScanForce solved Maxi Body’s pain points by integrating directly with Sage 100. The team saves countless hours by eliminating the need to re-key data or run import/export routines to sync, and gained access to real-time inventory levels in the field.

Now the team immediately knows if they don’t have enough of an item on hand to fill an order, and can suggest alternate products so customers get what they need instead of looking elsewhere.

Direct Sage 100 Integration

No more re-keying data or running import/export routines to keep systems in sync.

Works Fully Disconnected

Field teams work off the most recent data with no cell or Wi-Fi signal, syncing back once connected.

Real-Time Field Inventory

Workers instantly know stock levels and can suggest alternates instead of losing the sale.

A Trusted Recommendation

A Sage consultant's confidence, backed by results.

I recommended ScanForce because they not only have reliable technology, but a whole team of knowledgeable and responsive people to support Maxi Body — and I have confidence they'll innovate well into the future.
Lourdes Sobrino
Sage Consultant
The Results

Inventory that scales, and sales that never stop.

ScanForce’s solutions for Sage 100 were implemented and rolled out quickly, and the team now uses Mobile Sales to streamline customer orders in the field.

Inventory Managed40,000+Auto part items now tracked accurately in one connected system
New Items Yearly5–6KNew parts added each year, without the errors of the old dual-system process
Manual SyncingEliminatedCountless hours saved per year with no more re-keying or import/export routines
Connectivity100% MobileSales continue with no cell or Wi-Fi signal, syncing back once reconnected
Order AccuracyError-FreeDigital signatures on devices eliminate misplaced sales orders
Customer RetentionBoostedAlternate product suggestions keep customers from looking elsewhere
In Their Words
With ScanForce, lack of connectivity is no problem. If we don't have a cell or Wi-Fi signal, we can work off the most recent data, complete the sales process, and it will sync back to Sage.
Mariano Latorraca
Mariano Latorraca

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