Utilize shipper tracking number capture just before sending shipping transactions from the scanner to your Sage 100 system to maintain better documentation on shipments. Better records mean you can provide more effective customer service if any package issues occur.
Assign items to packages during the ScanForce shipping transaction.
Generate tracking numbers from your UPS, FedEx, USPS, etc. systems.
When sending the transactions from the scanner, a screen is presented to scan or key in the tracking numbers and weights for each package entered for the order.
With the Package Number feature in Sage 100, automatically update the Package Tracking field and weight field during Shipping Data Entry.
You need it if:
You receive numerous customer calls about items not being received
You spend too much time looking for tracking information for orders
Tracking numbers are available while capturing the shipment with the scanner
Quickly access tracking numbers by package for an order
Review the items and tracking number for each package to answer customer service questions
Reduce re-shipments for “didn’t receive” customer inquiries